FREE Business Skills Workshops
How to Manage Conflicts & Disputes In Small Business (Karratha)
Red Earth Arts Precinct Rehearsal Room A
27 Welcome Road
Karratha, WA 6714 Map
This FREE workshop will provide small business owners with information on how to manage conflicts and disputes and make confident and informed decisions.
Disputes arise from time to time in small businesses over a range of issues and can involve customers, suppliers, partners and employees and can cost you significant time and quite often; stress. An essential part of being a business owner is understanding how to best deal with problems. Many issues can be handled using common sense, however small problems can sometimes escalate into disputes.
Stay ahead of the game and obtain valuable knowledge in the handling of potential and existing disputes.
Presented by RSM Business Local - Business Advisor, Ren Mullane, this workshop covers the following topics:
- Types of disputes
- Resolving disputes early
- How and when to write a Letter of Demand
- Alternate Dispute Resolutions
- Mediation Process
- Preparing for Mediation
- How to plan ahead and avoid conflicts and disputes
- Procedures in handling customer complaints
- Dealing with negative online reviews
This workshop will also have a practical component; in which case studies will be discussed.
RSVP Essential.
#Pilbara
Growth and Technology in Small Businesses (Karratha)
KDCCI
5/15 Sharpe Ave
Karratha, WA 6714 Map
FREE workshop for small business owners.
These are some of the questions you may be asking yourself frequently:
Not generating enough leads?
Not getting any additional support?
Working too many hours?
Not enough time in the day to balance your life between work and family?
Not making enough profit?
Overwhelmed with technology?
If you’ve answered YES to any of the issues above, you would not be the first in line. The vast majority of small business owners struggle with these same issues too. So how do you increase your sales, achieve the highest productivity possible and reduce stress?
This workshop endeavours to highlight all those issues and proposes multiple plan of attacks and to achieve the best possible result for your business.
Presented by RSM Business Local - Business Advisor, Ren Mullane, this workshop covers the following topics
- How to automate your business to cut hours from your admin work
- Usage of online tools you can access to streamline your business
- Which areas of your business can be improved through accounting and audit systems and procedures
- Which elements of your business can be outsourced if needed
- Strategic marketing plans to generate leads and power up your sales
- The various growth strategies that can be utilised
- The different types of current technology and its usage in growing your business
There will be a Q & A session as part of the workshop; in which all attendees can participate in.
RSVP Essential.
#Pilbara #Karratha
Growth and Technology in Small Businesses (Port Hedland)
Web Business Hub
18 Edgar Street
Port Hedland, WA 6721 Map
FREE workshop for small business owners.
These are some of the questions you may be asking yourself frequently:
Not generating enough leads?
Not getting any additional support?
Working too many hours?
Not enough time in the day to balance your life between work and family?
Not making enough profit?
Overwhelmed with technology?
If you’ve answered YES to any of the issues above, you would not be the first in line. The vast majority of small business owners struggle with these same issues too. So how do you increase your sales, achieve the highest productivity possible and reduce stress?
This workshop endeavours to highlight all those issues and proposes multiple plan of attacks and to achieve the best possible result for your business.
Presented by RSM Business Local - Business Advisor, Ren Mullane, this workshop covers the following topics
- How to automate your business to cut hours from your admin work
- Usage of online tools you can access to streamline your business
- Which areas of your business can be improved through accounting and audit systems and procedures
- Which elements of your business can be outsourced if needed
- Strategic marketing plans to generate leads and power up your sales
- The various growth strategies that can be utilised
- The different types of current technology and its usage in growing your business
There will be a Q & A session as part of the workshop; in which all attendees can participate in.
RSVP Essential.
#Pilbara #PortHedland
How to Write a Business Plan (Marble Bar)
Marble Bar Community Resource Centre
11 Francis Street
Marble Bar, WA 6760 Map
This FREE workshop will provide small business owners and start-ups with the know-how to build a business plan that sets them up for success.
Business owners often wonder if they really need to write a business plan, particularly if they’re not seeking a bank loan. However, if you want to clarify your thinking, set a tone and direction for your business, and a deeper understanding of your market, the answer is certainly ‘yes you do’.
Presented by RSM Business Local - Business Advisor, Ren Mullane, this workshop covers the following topics:
- what should be included in your plan and why;
- how a marketing plan fits into your business plan;
- why you need a financial strategy; and,
- how a SWOT analysis will help you identify your business opportunities.
You'll receive a practical workbook, and there will be an opportunity to ask questions.
ABOUT THE PRESENTER
Renuga is a qualified accounting and finance professional with experience servicing businesses from a wide range of industries.
Skilled in tax, insolvency, business planning, strategic planning and business development, Renuga is passionate about the Pilbara community and is also an active member of a range of local sporting, legal and cultural community organisations.
Qualifications:
- CPA
- Fellow IPA
- Bachelor of Business Administration (BBA) focused in Finance, Economics, Accounting.
RSVP is essential.
#Pilbara
Digital Marketing For Your Business (Karratha)
KDCCI
5/15 Sharpe Ave
Karratha, WA 6714 Map
***FREE workshop for small business owners***
Marketing your business using digital (or online) tools has become essential as people are using their mobile phones or tablets to browse products and services on the internet.
This workshop will examine a range of digital marketing strategies including Search Engine Marketing (SEM), Search Engine Optimisation (SEO) and analytics. You may feel lost in ‘tech-speak’ but the basics are easy to follow and should be applied to every business.
Program
Take practical steps to:
- Define your digital marketing goals
- Build your buyer personas and identify target markets
- Identify which digital marketing platforms your target markets are using
- Decide which platforms will work best for your business
- Learn how to use each platform
- Use analytics to track progress and adjust your strategy
You will receive a workbook with information and practical exercises to complete. This session includes a complimentary follow up meeting or telephone calls to help set up or review your digital marketing.
Presenter
The workshop will be presented by Amanda Berry - Pilbara Business Advisor for RSM Business Local. Amanda has lived in the Karratha community for the past 8 years. Along with experience in business improvement in the private, public and not for profit sectors, Amanda has experience in owning and operating service and online businesses.
RSVP Essential.
#Pilbara
Grants, Tendering and Procurement (Wickham)
Uncle Foggys Snack Bar and Cafe, Wickham Shopping Centre
Wickham Shopping Centre, Mulga Way
Wickham, WA 6720 Map
This FREE workshop will provide small business owners and start-ups with the know-how to increase the success of your grant and tender submissions.
The excitement of coming across a new grant or tendering opportunity relevant to your business can often be overshadowed by the excessive amount of time and effort in reviewing the paperwork and producing a fitting response.
Implementing effective grant and tendering procedures for small businesses can save hours of time, and significantly increase the success rate of your submissions.
Presented by RSM Business Local - Business Advisor, Ren Mullane, this workshop covers the following topics:
- grant opportunities;
- sources of grants;
- procurement processes;
- tender opportunities available;
- collaborative bidding;
- writing winning tenders; and,
- tips to improve your tender responses.
This session includes a complimentary follow up meetings or telephone calls to assist in preparing or submitting a tender.
ABOUT THE PRESENTER
Renuga is a qualified accounting and finance professional (CPA, Fellow IPA) with experience servicing businesses from a wide range of industries. Skilled in tax, insolvency, business planning, strategic planning and business development, Renuga is passionate about the Pilbara community and is also an active member of a range of local sporting, legal and cultural community organisations.
RSVP is Essential.
#Pilbara